Goodwill at the Y

Goodwill classes at the Druid Hill Y

Job Readiness Training

Join us for a free 1-week course that will prepare you to enter the workforce. Upon successful completion, all participants* will be offered an open position at a Goodwill Industries of the Chesapeake retail store.

Schedule: Monday – Friday, 1:00 – 4:00 pm

Classes are offered every other week, starting July 11, 2022


*Certain backgrounds are excluded from positions with Goodwill retail stores

Customer Service and Sales Training

Goodwill and the National Retail Federation have partnered to offer this 3-week customer service and sales training at the Y in Druid Hill.

Students will learn:

  • Customer Service
  • Communication and Teamwork
  • Problem Solving
  • Retail Fundamentals
  • Inventory Tracking
Participants must pass an exam to receive their certification.

Schedule: Tuesday – Friday, 9:00 am -12:30 pm

New classes start every three week. Next Class begins July 5, 2022


Basic Digital Skills Training

Learn the basic computer and digital literacy skills in this self-paced course. Classes are up to 12 weeks long.

Topics covered:

  • Windows 10
  • Powering On & Off
  • Desktop
  • Folders
  • Sticky Notes
  • Opening / Locating Apps
  • Microsoft Word 2013
  • Creating Documents
  • Creating Tables & Flyers
  • Formatting Documents
  • Saving / Locating Document
  • Google Account
  • Updating your Account
  • Gmail / Email
  • Attaching Documents
  • Sending / Replying to Email
  • Google Docs
  • Google Drive
  • Microsoft Excel 2013
  • Creating Spreadsheets
  • Formulas
  • Charts

Schedule: Tues-Thursday, 9:00 am – 12:00 pm (weekly)

Classes have weekly rolling admission. Next class begins July 5, 2022.