FAQs

General Questions

  • What is Goodwill's mission? +

    Goodwill Industries of the Chesapeake, Inc. prepares people to secure and retain employment and build successful independent lives.

  • Can I volunteer for Goodwill/at a Goodwill store? +

    Unfortunately we are only able to accept high school students who are required to do community service or those who have been assigned court ordered community service. If either of these situations applies, please download a volunteer form here.

  • How can I find a job working for Goodwill? +

    If you're interested in working for Goodwill, click here. We do not accept resumes for jobs that are not posted.

  • Can Goodwill provide me with clothes or furniture? +

    Goodwill Industries of the Chesapeake, Inc. is a workforce development agency. All revenue from the sale of donated goods goes towards our job training programs and services. However, we may be able to provide clothing or furniture to individuals on a case by case basis. For more information, contact Jonathan Balog at This email address is being protected from spambots. You need JavaScript enabled to view it. or 410-837-1800 ext 175.

  • Can Goodwill provide me financial assistance? +

    Goodwill Industries of the Chesapeake, Inc. is a workforce development agency. All revenue from the sale of donated goods goes towards our job training programs and services, so while we are not able to provide financial assistance to individuals, we may be able to refer you to another program that can. For more information, call 410-837-1800.

  • 1

Program Questions

  • What types of job training programs does Goodwill Industries of the Chesapeake offer? +

    Click here for a list of training programs.

  • How can I register for one of your job training programs? +

    Click here or call Goodwill at 410-837-1800 for information on our programs and how to register.

  • Where are your training program sites? +

    Headquarters
    222 E. Redwood Street
    Baltimore, MD 21202
    410-837-1800

    Lower Shore Career Center
    700 S. Salisbury Blvd
    Salisbury, MD 21801
    410-219-9118

    Waverly Family Support Center
    Call for more information 410-235-0555

    STEP
    Call for more information 410-625-1877

  • Am I guaranteed a job if I enroll in your programs? +

    Though we are not able to guarantee a job if you enroll in our programs, we can guarantee that there will be opportunities for jobs. Once enrolled in our programs, we will train you and provide you with all the tools you need to become the best qualified candidate for job opportunities.

  • 1

Donation Questions

  • What do you do with my donations? +

    All items that are donated to us that we are able to resell are put out for sale in our stores. The revenue from the sale of these items goes towards our job training programs for people with disadvantages and disabilities.

  • Can I make a cash donation to Goodwill? +

    Goodwill gladly accepts cash gifts as well as donated goods. To make a cash gift, please click here.

  • What kind of donations will Goodwill accept and not accept? +

    Click here to view our list of acceptable and non-acceptable donation items.

  • If I lose my donation receipt, will Goodwill replace it? +

    We ask that individuals keep track of the items they donate. Unfortunately, we are unable to provide replacement donation receipts.

  • How much can I write off on my taxes for my donation of used goods? +

    Donations to Goodwill are tax deductible; however, Goodwill is prohibited from placing a value on your contribution. IRS regulations require that the donor be the one to determine the "fair market" value of the donation using purchase receipts or some method of calculating the value at resale (like online auction sites) . This fair market value is what you would be able to obtain for the item(s) if you sold them yourself, or they were sold in a thrift store or consignment shop. Please note that clothing loses value dramatically at the time of original purchase, similar to a car, so the amount you can deduct is often far less than you paid. If your contribution is valued at $250 or more, you must retain your donation receipt. Please talk with your tax preparer for more details.

  • Do I need an independent appraisal for my donation of used goods? +

    You will need an independent appraisal and an IRS form 8283 if you are claiming a donation of 0 or more. If you'd like to obtain independent appraisals for items you believe to be valued over 0, visit: http://www.appraisalfoundation.org/

  • Does Goodwill offer home pickups? +

    We currently do not offer home pickups. However, we have partnered with a third party hauling company (College Hunks Hauling Junk) for a PAID 48 hour priority pick-up service. For more information, visit http://www.collegehunkshaulingjunk.com/donation-pickup/paid-home-pickup/goodwill#axzz2FWJmiiHT.

  • Does Goodwill accept vehicle donations? +

    Simply visit http://www.goodwillcardonation.org/goodwill-industries-of-the-chesapeake-inc/ or call our 24/7 Call Center Vehicle Donation Program Phone Number at 866-492-2770 to donate your car today.

  • 1